Article 1 - Definitions
Article 2 - Identity of de entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - De agreement
Article 6 - Right of withdrawal
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of right of withdrawal
Article 9 - De price
Article 10 - Guarantee
Article 11 - Conformity en guarantee
Article 12 - Delivery en execution
Article 13 - Duration transactions: duration, termination en extension
Article 14 - Payment
Article 15 - Complaints procedure
Article 16 - Disputes
Article 17 - Additional or different provisions

Article 1 – Definitions
In these terms and conditions, the following terms shall have the meanings set forth below:
1. Cooling-off de during which de may exercise his right of withdrawal;
2. Consumer: de person who is not acting in de of a profession or business en who enters into en distance contract with de ;
3. Day: calendar day;
4. Long-term transaction: a distance contract relating to a series of products en services, where de en purchase is spread out over de ;
5. Durable medium: any medium that enables de or business to store information addressed personally to them in a way that allows for future reference en reproduction of de information.
6. Right of withdrawal: de de de to withdraw from de distance de within de ;
7. Model Form: the model withdrawal form provided de that a consumer may complete when wishing to exercise their right of withdrawal.
8. Business: de or legal person who offers products en services to consumers through distance selling;
9. Distance contract: a contract in which, within the framework of a system organized by de for the distance sale of products en services, one or more means of distance communication are used exclusively up en the conclusion of de ;
10. Means of distance communication: a means that can be used to conclude a contract without the consumer en being physically present in the same location at the same time.
11. Terms and Conditions: de Terms and Conditions of de .

Article 2 – Identity of de
Vespucci Nederland B.V.
Address: Prinsenweide 2F,
7317BB, Apeldoorn

Email address:nl
Chamber of Commerce number: 82499470
VAT identification number: NL862494424B01

Bank details:
Bank: ING
IBAN:NL66RABO0385888147
BIC: INGBNL2A

If de activity of de entrepreneur is subject to a relevant licensing regime: de data on de supervisory authority:
If de entrepreneur is practicing a regulated profession:
de professional association or organization of which he is a member;
de professional title, de place in de EU or de European Economic Area where it is granted;
a reference to de professional rules applicable in the Netherlands en indications where en how these professional rules can be accessed.

Article 3 – Applicability
1. These general terms and conditions apply to every offer made by de en every distance contract en concluded between the merchant en .
2. Before de distance de is concluded, de of these general terms and conditions will be made available to de . If this is not reasonably possible, en will be indicated before de distance de is concluded that de terms and conditions are available for review at de en sent free of charge as soon as possible upon de request.
3. If de distance de is concluded electronically, notwithstanding the previous paragraph en de distance de is concluded, de of these general terms and conditions may be made available to de electronically in such a way that de can easily store them on a durable medium. If this is not reasonably possible, it will be indicated before de distance de is concluded where de terms and conditions can be accessed electronically en they will be sent free of charge, either electronically or by other means, at de request.
4. In the event that, in addition to these general terms and conditions, specific product or service terms and conditions also apply, the second en paragraphs shall apply mutatis mutandis en in the event of conflicting general terms and conditions, de en always invoke de provision that is most favorable to him.
5. If one or more provisions in these general terms and conditions are at any time wholly or partially void or are set aside, de en terms and conditions shall remain in full force and effect in all other respects en de provision de en be replaced without delay, by mutual agreement, with a provision that approximates de of the original as closely as possible.
6. Situations not covered by these general terms and conditions shall be assessed “in de of these general terms and conditions.
7. Any ambiguities regarding de or content of one or more provisions of our terms and conditions shall be interpreted “in de of these general terms and conditions.

Article 4 – The Offer
1. If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.
2. The offer is non-binding. De is entitled en change en the offer.
3. The offer contains a complete en description of de products en services de . De is sufficiently detailed to enable de to properly assess the offer. If de uses images, these are a true representation of de products en services de . Obvious mistakes or errors in the offer are not binding de .
4. All images and specifications in the offer are for illustrative purposes en give rise to compensation or termination of de .
5. Product images are a true representation of de products de . The merchant cannot guarantee that de colors de correspond exactly to de colors of de .
6. Each offer contains sufficient information to make it clear to de what de en are associated with de of the offer. This specifically concerns, at
7.:
de including taxes;
de shippingde ;
de in which de will be concluded en steps required to do so;
whether or not the right of withdrawal applies;
de of payment, delivery en of de ;
de for accepting the offer, or de within which de guarantees de ;
de for remote communication if de of using de remote communication de are calculated on a basis other than the standard base rate for the means of communication used;
whether de will be archived after de , en so, how de can access it;
de in which de , prior to concluding de , can verify de information provided de him in the context of de en desired, correct it;
de otherde in which, in addition to Dutch, de may be concluded;
de to which de is subject en de in which de can consult these codes of conduct electronically; en
de duration of de distance de in the case of a continuing performance contract.
Optional: available sizes, colors, and types of materials.

Article 5 – De
1. Subject to the provisions of paragraph 4, De is concluded at the moment de accepts the offer en de conditions set de .
2. If de has accepted the offer electronically, de shall immediately confirm de of de of the offer electronically. As long as de has not confirmed de of this acceptance, de may terminate de .
3. If de is concluded electronically, de shall take appropriate technical en measures to secure de transmission of data en a secure web environment. If de can pay electronically, de shall observe appropriate security measures for this purpose.
4. De may—within legal limits— de whether de is able to meet their payment obligations, as well as all facts en relevant to the responsible conclusion of de distance de . If, based on this investigation, de has valid grounds not to enter into de , the merchant is entitled to refuse an order or request, stating the reasons, or to attach special conditions to de .
5. De shall provide de with de information along with the product or service, either in writing or in such a way that de can store it in an accessible manner on a durable medium:
the visiting address of de de de where de can file complaintsde
de under which en de in which de may exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
de regarding warranties en after-sales service.
de information specifiedde Article 4, paragraph 3 of these terms and conditions, unless de has already provided this information to de prior to de of de ;
de for terminating de if de has a term of more than one year or is of indefinite duration.
6. In the case of a continuing performance contract, de in the previous paragraph applies only to de delivery.
7. Every contract is entered into subject to de condition de of sufficient availability of de products.

Article 6 - Right of withdrawal

1. At de purchase of products has de consumer de possibility to de agreement without statement of reasons to dissolve during a reflection period of 14 days. This reflection period starts on de day after receipt of the product by de consumer or a by de consumer designated en to de entrepreneur announced representative.
2. During de reflection period will de consumer carefully with the product en de packaging. De consumer may only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he should return the product with all accessories delivered en - if reasonably possible - in de original state en packaging to de entrepreneur, in accordance de by de entrepreneur provided reasonable en clear instructions.
3. If de consumer wishes to exercise his right of withdrawal, he must notify de entrepreneur within de cooling-off period of 14 days. After reporting de revocation, de consumer has another 14 days to return the product.
4. De consumer bears de direct costs of returning the product, unless otherwise agreed.
5. Product must be in original condition, including packaging. If de packaging is missing or damaged, additional charges may apply.
6. The product must not have been used or assembled.
7. Within approximately 10 business days of receiving de return, the amount due will be refunded, provided the product is received in good order.
8. For exchange of products, de consumers should indicate this through the returns portal.
9. We are not liable for missing packages if you choose uninsured shipping.
10. Products that have been sealed en whose de seal has been broken cannot be returned.
11. Products manufactured by de entrepreneur to the specifications of de consumer or clearly personal in nature.
12. Hygienic products whose de seal has been broken.

Article 7 - Costs in case of withdrawal

1. If de consumer makes use of his right of withdrawal, at most de costs of return will be at his expense.
2. If de consumer has paid an amount, de will refund this amount as soon as possible, but at the latest within 14 days after revocation. Here is de condition that the product has already been received back by de entrepreneur or conclusive proof of complete return can be presented. Refund will be made via the same payment method used by de consumer unless de consumer explicitly authorizes a different payment method.
3. If the product is damaged by careless handling by de consumer himself, de consumer is liable for any depreciation in value of the product.
4. De consumer cannot be held liable for depreciation in value of the product if de entrepreneur has not provided all legally required information about the right of withdrawal, this should be done before the conclusion of de purchase agreement.

Article 8 – Exclusion of the Right of Withdrawal
1. De may exclude the de right of withdrawal for products as described in paragraphs 2 en . De of the right of withdrawal applies only if de has clearly stated this in the offer, or at least in a timely manner prior to the conclusion of de .
2. Exclusion of the right of withdrawal is only possible for products:
3. that have been produced by de in accordance with de specifications;
4. that are clearly of a personal nature;
5. that, by their nature, cannot be returned;
6. that are liable to spoil or age rapidly;
7. whose de is subject to fluctuations in de market over which de has no control;
8. for individual newspapers en ;
9. for audio en en whose de de has broken.
10. for hygiene products whose de de has broken.
11. Exclusion of the right of withdrawal is only possible for services:
12. relating to lodging, transportation, restaurant services, or leisure activities to be performed on a specific date or during a specific period;
13. for which de has begun with de express consent before de has expired;
14. relating to betting en .

Article 9 – De
1. During de validity period specified de the offer, de of de products en services de will not be increased, except for price changes resulting from changes in VAT rates.
2. Notwithstanding the previous paragraph, de may offer products or services at variable prices en de are subject to fluctuations in de market en de has no control. This dependence on fluctuations en fact that any prices listed are indicative prices must be stated in the offer.
3. Price increases within 3 months of de of de are only permitted if they result from statutory regulations or provisions.
4. Price increases occurring 3 months or more after de of de are permitted only if de has stipulated this en:
5. they result from statutory regulations or provisions; or
6. de has de to terminate de effective as of de de takes effect.
7. De prices listed De the offer of products or services include VAT.
8. All prices are subject to printing en . No liability is accepted for de of printing en . In the event of printing en , de is not obligated to deliver the product at de price.

Article 10 – Warranty
General Warranty:
1. If warranties are included in de , the following applies. The Seller warrants that the goods sold conform to de , that they will function without defects en they are suitable for the use the Buyer intends to make of them. This warranty is valid for a period of one calendar year following the Buyer’s receipt of the goods sold.

2. De the guarantee referred to serves to establish between the seller en buyer such an allocation of risks that de consequences of a breach of guarantee always come entirely at the expense en risk of the seller en that the seller can never invoke article 6:75 BW with regard to a breach of guarantee. The provisions of de the previous sentence also apply if de the Buyer was aware or could have been aware of the breach by carrying out an investigation.

3. De mentioned guarantee does not apply when the defect is the result of injudicious or improper use or when - without permission - buyer or third parties have made changes or tried to make changes or have used the purchased item for purposes for which it is not intended.

4. If de warranty provided by seller relates to an item manufactured by a third party, de warranty is limited to de warranty provided by that manufacturer.

Warranty Exclusions:
Article 11 – Conformity en
1. De warrants that de en services comply with de , de specifications stated de the offer, de of quality en usability en de statutory provisions en government regulations in effectde de de de . If agreed upon, de also guarantees that the product is suitable for use other than normal use.
2. Any warranty provided by de , manufacturer, or importer does not affect de rights en that de may assert against de under de .
3. Any defects or incorrectly delivered products must be reported to de in writing within 4 weeks of delivery. de must be returned in de packaging en new condition.

4. De guarantee period of de entrepreneur corresponds to de manufacturer's guarantee period. De entrepreneur is, however, never responsible for de final suitability of de products for each individual application by de consumer, nor for any advice regarding the use or de application of de products.
5. De guarantee does not apply if:
5.1 De consumer de delivered products himself has repaired en/or processed or has had them repaired en/or processed by third parties;
5.2 De delivered products have been exposed to abnormal conditions or otherwise carelessly treated or have been treated contrary to de instructions of de entrepreneur en/or on de packaging;

5.3 De defectiveness is entirely or partially the result of regulations which de government has set or will set with regard to de nature or de quality of de applied materials.
6. Vespucci Nederland guarantees that the delivered product complies with de agreement en with de specifications of the offer. Vespucci Nederland warrants that the product possesses those properties which, in view of all circumstances, including de amount of de price, are necessary for normal use, as well as for special use insofar as this has been agreed.
7. Vespucci Nederland is not responsible for de the soundness of the product if de consumer de does not or not properly comply with the instructions or regulations given by Vespucci Nederland.

8. An arrangement offered by Vespucci Nederland as a guarantee does not affect de rights en claims that de consumers can assert on the basis of de law in respect of an attributable failure in de complying with de obligations of Vespucci Nederland.

9. De warranty claim does not apply to defects caused by - normal wear and tear; - failure by de consumer to take (sufficient) care for timely en proper maintenance, in accordance with de maintenance instructions; - damage caused by sharp objects, pets en other things which have nothing to do with normal use by persons; - repairs or interventions carried out by persons who are not (in writing) authorized to do so.

10. Vespucci Nederland is never liable for consequential damage.

Article 12 - Delivery en execution

1. De entrepreneur will take de utmost care when receiving en when de carrying out orders of products en when de assessing applications for the provision of services.

2. The place of delivery is the address that de consumer has made known to the company.

3. Accepted orders will be carried out expeditiously, but at the latest within 30 days, unless otherwise agreed. If de delivery is delayed or if an order can not or only partially be performed, de consumer receives this no later than 30 days after de placement of de order notice. De consumer in that case has the right to de agreement without cost to dissolve.

4. The risk of damage en and/or loss of products rests with de entrepreneur until the moment of delivery to de consumer or a previously designated representative, unless otherwise agreed.

5. All packages are automatically insured by us through Xcover for the full purchase amount. This means that your purchase is covered in case of loss or damage in transit.

6. Claims for shipments marked by de shipper as "Delivered" to the delivery address, but which de customer has not received, must be reported within 10 days of de date en time of delivery.

7. If a package is marked "Delivered" by de freight forwarder, but de customer indicates that it has not been received, de customer is required to submit a written en signed statement confirming that the package was not received. This statement must be submitted within 10 days of de alleged delivery date en is necessary to file an insurance claim.

8. Claims whose de status is "Not Delivered" must be reported no later than 30 days (or 60 days for international shipments) after de shipping date.

9. In case of dissolution of de agreement in accordance with paragraph 3 of this article, de will refund the amount paid by de as soon as possible, but at the latest within 14 days after dissolution.

10. If delivery of an ordered product proves impossible, de entrepreneur will make every effort to provide a replacement item. With replacement articles, the right of withdrawal remains applicable.

11. De entrepreneur is not responsible for delays in de caused by de carrier. De consumer acknowledges that de actual delivery is beyond the entrepreneur de de direct control.

Article 13 – Long-Term Contracts: Term, Termination, en
Termination:
1. De may terminate a contract entered into for an indefinite period en for the regular delivery of products (including electricity) or services at any time, subject to the agreed termination rules en notice period of no more than one month.
2. De may terminate a contract entered into for a fixed term en provides for the regular delivery of products (including electricity) or services at any time prior to the end of de term, subject to the agreed termination rules en notice period of no more than one month.
3. De may terminate de contracts referred de de paragraphs:
at any time en is en limited to termination at a specific time or during a specific period;
at least in the same manner as they were entered into by the consumer;
always with the same notice period as de has stipulated for itself.
Renewal:
4. A contract entered into for a fixed term en for the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a fixed term.
5. Notwithstanding the previous paragraph en a contract entered into for a fixed term en the regular delivery of daily en news en en may be tacitly extended for a fixed term of no more than three months, provided that de may terminate this extended contract toward the end of de with a notice period of no more than one month.
6. A fixed-term contract en the regular delivery of products or services may only be tacitly renewed for an indefinite period if de may terminate it at any time with a notice period of no more than one month, en notice period of no more than three months if de provides for the regular, but less than once a month, delivery of daily en , news en en en en .
7. A fixed-term contract for the regular delivery of daily en , news en en for introductory purposes (trial or introductory subscription) is not tacitly renewed en automatically en at the end of de or introductory period.
Term:
If a contract has a term of more than one year, de may terminate de at any time after one year with a notice period of no more than one month, unless de en preclude termination before the end of de term.

Article 14 – Payment
1. Unless otherwise agreed, de amounts owed de de must be paid within 7 business days after the start of de as referred to in Article 6, paragraph
2. In the case of a contract for the provision of a service, this period begins after de has received de of de .
3. De is de to immediately report any inaccuracies in the payment details provided or stated to de .
4. In the event of non-payment by de , de has the right, subject to legal limitations, to charge de de de reasonable de were communicated to de de .

Article 15 – Complaints Procedure
1. De has a sufficiently publicized complaints procedure en de in accordance with this procedure.
2. Complaints regarding de of de must be submitted to de within 7 days, fully en described, after de has discovered de .
3. Complaints submitted to de will be answered within 14 days from de of receipt. If a complaint requires a foreseeable longer processing time, de will respond within de 14-day de with an acknowledgment of receipt en indication of when de can expect a more detailed response.
4. If de cannot be resolved by mutual agreement, a dispute arises that is subject to de .
5. A complaint does not suspend de de de , unless de indicates otherwise in writing.
6. If a complaint is found to be valid by de , de will, at its discretion, either replace or repair de products free of charge.
We recommend that you first submit complaints to us by emailingnl February 15, 2016, consumers in de may also submit complaints via the de ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already being handled elsewhere, you are free to file your complaint through the de platform.

Article 16 – Disputes
1. Agreements between de en de to which these general terms and conditions apply are governed exclusively by Dutch law, even if de resides abroad.
2. The Vienna Convention on Contracts for the International Sale of Goods does not apply.

Article 17 – Additional or Deviating Provisions
Any provisions that are additional to or deviate from these general terms and conditions may not be to the detriment of de en be set forth in writing or in such a way that de can store them in an accessible manner on a durable medium.