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Customer service

We're here for you on weekdays. Quickly find an answer to your question or get in touch directly.

19 questions
I have a complaint, where can I submit it?Do you have a complaint? We're sorry to hear that, and we always take it seriously.Please email your complaint to info@vespuccinederland.nl, explaining it as clearly as you can. Put the word “Complaint” in the subject line of your email. That way
Parcel arrived damagedHas your order arrived damaged? We're sorry to hear that. Don't worry, we're happy to help. Follow the steps below to report the damage easily. We will then deal with it through our insurance. Step-by-step guide
Helmet warranty & repairsIs there something wrong with your helmet? You can easily submit a warranty claim. Below we explain how it works, step by step. Submitting a warranty claim You can register your helmet through our returns and warranty service: 👉 vespuccinederlan
I received the wrong productI received the wrong product That's really annoying! Luckily, you can easily sort this out yourself via our returns portal. Below we explain exactly how it works. Registering a return Go to our returns page via the fol
Parcel shows as 'delivered', but you haven't received anything❗ Step 1: First check the following Before you submit a report, we ask you to check the following: Has the parcel perhaps been delivered to a neighbour? Has someone in your household accepted the parcel? Is there a collection notice in
Doet Vespucci aan inkoop van Vespa’s?Want to sell your Vespa? Easy and quickly arranged at Vespucci Nederland! Want to sell your Vespa? At Vespucci Nederland you choose between a direct sale or consignment. We offer a fair price, personal service and a hassle-free process
Does Vespucci repair damage?Damage repair at Vespucci: your Vespa in good hands. At Vespucci, service and quality come first. That is why we offer a comprehensive damage repair service that not only makes your Vespa as good as new, but is also completely free if you are comprehensively insured (all-risk) already
Which brands does Vespucci sell?At Vespucci, we're proud to offer a wide range of motorcycle helmets and accessories from some of the finest brands in the motorcycle world. Whether you're looking for a stylish helmet, robust protection, or high-quality
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Booking a serviceAt Vespucci, we like to make things as easy as possible for you! Would you like to book a service for your Vespa or Piaggio? You can now do it easily via WhatsApp. No phone calls or waiting: just send us a message with your details,
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Helmet certification and safetyLorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque lacus quis malesuada ullamcorper. Mauris felis magna, euismod eu tempus.
Lowest price guaranteeLorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque lacus quis malesuada ullamcorper. Mauris felis magna, euismod eu tempus.
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Returns & exchangesLorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque lacus quis malesuada ullamcorper. Mauris felis magna, euismod eu tempus.
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