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Returns & Exchanges

Return Policy

Not satisfied with your product or is it defective? No problem, we'll make sure everything is resolved nicely. At Vespucci, we try to make the return process as easy as possible.

Return conditions:

  • You have 14 days to register your product return.
  • The product must be in original condition, including packaging.
  • If de packaging is missing or damaged, we may charge extra for it.
  • The product must not have been used or assembled.
  • De Return shipping costs are at your own expense.
  • A refund will be issued within approximately 10 business days of receipt of de return.
  • Would you like to exchange a product? Please indicate this via the return form.
  • If you are returning a communication system, it must be fully reset to factory settings. If this has not been done, we will charge €15. Please also make sure that all fasteners are unused. If this is not the case, there will be an additional charge of €23.95.
  • Please note: We are not liable for missing packages if you choose uninsured shipping.

RETURNING IN 3 STEPS

  1. Report your return: Use our returns portal. Enter your order number en email address to register your return.
  2. Pack the product carefully: Pack the product well, preferably in de original packaging, to avoid damage during transportation.
  3. Send your return: Deliver your package to a service point en use the shipping label you receive after registering de return. De shipping costs are paid via our returns portal, where you also have de option to insure your shipment.

To the return portal

Additional information:

  • Returns not notified through the returns portal will be charged a €10 handling fee.
  • Missing or damaged packaging may incur additional charges.
  • Would you like to exchange a product or have you received the wrong item? Please indicate this via the return form.
  • Still have questions? Feel free to contact us!
Price Indication Vespa Sale

Price Indication Vespa Sale

Please note: De indicated prices are indications. For a final valuation, we personally assess de Vespa.
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Lowest Price Guarantee

You've seen the same product cheaper elsewhere? No problem, but please note that de shipping of this product is free at Vespucci. We will provide you (if approved) with a discount code. Please note this does not apply retroactively. 

How do you determine your helmet size?

It is important to choose de correct size for optimal comfort en safety. Follow these simple steps:

  1. Place the tape measure just above your eyebrows en your ears, around the widest part of your head. This is usually 2-3 cm above your eyes.
  2. Pull the measuring tape tight, but not so tight that it becomes uncomfortable.
  3. Compare your head circumference in centimeters with our chart to determine your helmet size.

Size chart

No brand information available.