Note: Does your order have de status "on de "? If so, the product is currently out of stock en a backorder. Read below what this means en when to expect your order.
You will usually receive De track & trace between 3 en 4 p.m. on de delivery day. Also check your junk mail/spam folder.
The product is currently out of stock. You have placed a back order. We usually expect to deliver this within 1 to 2 weeks.
That is not necessary. As soon as the product reaches us, you will automatically receive a shipping confirmation with track & trace. You do not need to send a separate message for this.
As long as your order is not yet at 'completed', you can do so. To do this, please contact us via WhatsApp with your order number. After 'completed' cancellation is no longer possible.
Orders through Trunkrs are delivered Monday evening. DPD deliveries take an average of 3-7 business days.
Ask your neighbors or roommates first. Still nothing? Then fill out the report form at:
vespuccinederland.nl
Yes, we ship via DPD in Belgium en de EU countries. Average delivery time is 5-10 working days.
You can only do this while your order is pending. Please send us a WhatsApp message directly with your order number.
Trunkrs tries again or delivers to neighbors. DPD often delivers to a local parcel point.
You've seen the same product cheaper elsewhere? No problem, but please note that de shipping of this product is free at Vespucci. We will provide you (if approved) with a discount code. Please note this does not apply retroactively.
It is important to choose de correct size for optimal comfort en safety. Follow these simple steps:
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